Contents
Still Need Help?
Browse by Information Technology Services topic
-
A
-
B
-
C
-
D
-
E
-
F
-
G-H
-
I-L
-
M-N
-
O
-
P
-
Q-R
-
S
-
T-U
-
V-Z
-
0-9
Recently updated Information Technology Services articles
Information Technology Services Content
- Enterprise Data Services
-
Enterprise Information Services
- Blackboard Collaborate Ultra
-
Digital Measures Activity Insight
-
Customize Your CV With Activity Insight
-
How Do I Run Reports In Digital Measures Activity Insight
-
Logging on to Digital Measures Activity Insight
-
How Do I Update Digital Measures Activity Insight for Faculty Web Profiles
-
How Do I Update My Picture On My Faculty Web Profile?
-
How Can I Display My Credentials After My Name On My Faculty Web Profile?
-
New System Navigation In Digital Measures Activity Insight
-
How Do I Indicate What Programs I Have Taught Classes In?
-
How Do I Import My Publications Into Digital Measures?
-
Customize Your CV With Activity Insight
-
Enterprise Information Services How-to articles
- Argos Enterprise Reporting
-
Enterprise Infrastructure Services
-
Enterprise Reporting and Development
-
ITS Service Catalog
-
Active ITS Service Catalog Entries
-
Active Directory SC
-
Activity Insight Digital Measures (Digital Measures) SC
-
Adirondack (login issues) SC
-
Adirondack SC
-
Adobe Creative Cloud Licensing for Faculty/Staff University Owned Computers SC
-
Albany Print Queue Management Service SC
-
Answers (Confluence) SC
-
APC Systems SC
-
Application Development SC
-
Application Express SC
-
Authentication Services SC
-
Banner Student Information System (SIS) Service SC
-
Blackboard Collaborate Ultra SC
-
Cable Television in Academic & Administrative Buildings SC
-
Campus Access Control Services SC
-
Campus Access Control Systems Administration SC
-
Change of Status (COS) SC
-
Cisco Prime Enterprise (Prime) SC
-
Client Remediation Service SC
-
Compromised Account Management SC
-
Desktop Software Patching SC
-
Duo Security Multi-factor Authentication (MFA) SC
-
Efficient IP SC
-
Email Gateway Administration SC
-
EMS - Administration SC
-
Enterprise Password Manager Administration SC
-
eServices Provisioning SC
-
Event and Conference Support SC
-
File and Device Encryption SC
-
Fredonia Radio Systems Technical Services SC
-
Google Apps for Education SC
-
IIS Administration SC
-
Integration SC
-
Internet Service Connectivity Support SC
-
Interview Exchange SC
-
ITS Service Center Equipment Checkout SC
-
JAMF Casper (Casper) SC
-
Lansweeper SC
-
L-Soft LISTSERV® SC
-
Lynda.com (usage and training) SC
-
Lynda (authentication) SC
-
Maintimizer SC
-
Microsoft Licensing SC
-
Microsoft Systems Center Configuration Manager (SCCM) SC
-
Network Access: Non-NYS Owned Hosts SC
-
Office 365 Password Resets SC
-
OnBase Enterprise Document Management System SC
-
OnCourse SC
-
Panopto SC
-
PaperCut Pro Administration – Print Management Software for Computer Lab Printing SC
-
PEG Access Cable Television Programming SC
-
Personal Computing Device Repair SC
-
Printer Support SC
-
Programming/Technical/Banner Support SC
-
Reed Library Printer Service SC
-
Report Writing SC
-
Residence Life and University Police University Owned Computing Hardware Support SC
-
Residence Life and University Police University Owned Computing Software Support SC
-
Residence Life and University Police University Owned Printer Support SC
-
Residence Life Digital Signage SC
-
Residence Life Multi-media Equipment Reservation & Checkout SC
-
Residence Life Smart Classrooms SC
-
Residence Life Webforms SC
-
Routine Processing (Scheduled RunJob) SC
-
Secure FTP Software - VanDyke SC
-
Security Camera Management Systems Administration SC
-
Server Management SC
-
Shared Disk Resources SC
-
Shared Storage (Fredshare) SC
-
Shavlik SC
-
Smart Classrooms SC
-
Sound Services Equipment Repair SC
-
Splunk SC
-
SQL Administration SC
-
SQL Development SC
-
SSL Certificate Administration SC
-
SSL Certificate Management SC
-
Student Printing Service SC
-
SUNY Business Intelligence (BI) SC
-
Symantec Endpoint Protection Antivirus Software SC
-
Test Scoring (Scantron) Service SC
-
Third Party Authentication Services SC
-
Thompson Television Studio Support SC
-
Time and Attendance SC
-
Tracker (Jira Service Desk) SC
-
Turning Technologies Student Response Systems SC
-
Turnitin SC
-
Tutor Trac - Load Data For Courses and Students SC
-
University Owned Computing Hardware Support SC
-
University Owned Computing Software Support SC
-
Veeam Backup SC
-
Video Conferencing SC
-
VSphere - Create VM SC
-
Vulnerability Management Service SC
-
Webforms SC
-
WeComply SC
-
WhatsupGold SC
-
Wi-Fi Wireless Service SC
-
Wired and Fiber Optics Networking SC
-
WNYF Television Support SC
-
Your Connection - Targeted Message SC
-
Active Directory SC
- Retired ITS Service Catalog Entries
-
Service Catalog Glossary of Terms
-
Active ITS Service Catalog Entries
-
Networking
-
FREDsecure - Android directions
-
Networking How-to articles
-
Answering the Phone
-
Getting started with the Fredonia Virtual Private Network (VPN) Services
-
How to setup the Web VPN Service for Windows 7 and Windows Server 2008 R2
-
How to setup the Web VPN Service for Windows 8.1, Windows 10, Windows Server 2012, and Windows Server 2016
-
How to setup the Client VPN Service for Windows 7
-
How to setup the Client VPN Service for Mac OS X
-
How to setup the Client VPN Service for Windows 10
-
How to setup the Client VPN Service for Android
-
How to setup the Client VPN Service for iOS
-
How to setup the Web VPN Service for Windows 7 and Windows Server 2008 R2
-
Technology Procurement Process
-
Using Google Drive files offline
-
Answering the Phone
-
Short Term Wireless Networks on Campus
-
FREDsecure - Android directions
-
Project Management
-
ResNet
-
Campus Access Control Services
- Connect a Wired Device
-
Connect a Wireless Device
-
FREDguest Setup
- FREDmedia Setup
-
FREDsecure Setup
-
Connecting to FREDsecure with Android
-
Connecting to FREDsecure with iOS
-
Connecting to FREDsecure with Linux (Ubuntu)
-
Connecting to FREDsecure with Mac OSX
-
Connecting to FREDsecure with Windows 7
-
Connecting to FREDsecure with Windows 8 & 10
-
Connecting to FREDsecure with Windows Vista
-
Connecting to FREDsecure with Windows XP
-
Connecting to FREDsecure with Android
-
FREDguest Setup
-
Green Computing
-
ResNet - Home
-
ResNet How-to articles
-
ResNet Staff
-
Student Employment
-
Campus Access Control Services
-
Security
- Data Security Program
-
Security How-to articles
-
University Approved Electronic Data Storage
-
Gmail sending limits in G Suite
-
Fredonia Secure the Human Reference Guide
-
Messaging Gateway Policy for Credit Card Numbers (CCN) and Social Security Numbers (SSN)
-
Getting started with 1Password Teams
-
Getting Started with Two-Factor Authentication with Duo Security
-
Duo Security Frequently Asked Questions
-
After confirming a legitimate login attempt, I'm stuck on a strange two-step screen. Why?
-
Am I required to use Duo Security?
-
Can Duo's Remembered Devices feature work if third-party cookies are blocked?
-
Can I set up Duo on more than one phone?
-
Can I use the Duo Security internationally?
-
Do I have to use Duo every time I log in to G Suite?
-
Do I need a smartphone to use Duo?
-
Enroll a Security Key with Duo Security
-
How do I select the "Remember me for 12 hours..." checkbox if the Duo Authentication Prompt is automatically sending a push?
-
How do I use a Hardware Token with Duo?
-
How will Duo change how I log into Fredonia electronic services?
-
If I choose to use my personal smartphone using the Duo Mobile app, what kind of information does Duo have access to?
-
I have a new phone and the Duo app stopped working. What should I do?
-
I have stopped receiving push notifications on Duo Mobile, how do I start receiving push requests again?
-
What are my options to enroll in Duo Security?
-
What data is being collected by Duo?
-
What Fredonia electronic services are currently protected with Duo Security?
-
What happens if I set up my browser to clear cache/cookies after exiting?
-
What if I don't have a cellphone?
-
What if I don't have a data plan on my phone? What if I don't have a connection?
-
What if I do not wish to use my personal smartphone and I teach in classrooms or labs that do not have a landline available?
-
What if I forget my phone at home?
-
What if I have student employees that access University Duo protected services?
-
What if I lose my phone?
-
What if I want to use a Hardware Token with Duo?
-
What is a Security Key and how do I use it?
-
What is Duo Push?
-
What is Duo Security?
-
What is Two-Factor Authentication?
-
What should I expect during the Duo Security enrollment process?
-
Whom should I contact if I have questions or concerns about the requirement to use Duo?
-
Why is Fredonia implementing Duo Security?
-
After confirming a legitimate login attempt, I'm stuck on a strange two-step screen. Why?
-
eServices Login with Duo
-
Enroll a Device with Duo
-
Enroll a Mobile Phone with Duo
-
Enroll a Tablet with Duo
-
Enroll a Landline Phone with Duo
-
Using Hardware Tokens with Duo
-
Managing my devices and settings in Duo
-
Authentication via Duo Push
-
Authentication via Duo Mobile Passcode
-
How do I activate Duo Mobile directly from my smartphone or tablet?
-
Guide to the Duo Restore feature for Duo Mobile account recovery
-
Guide to Security Checkup feature in Duo Mobile
-
Duo Security Frequently Asked Questions
-
How to Password Protect and Encrypt Files using 7-Zip for Windows
-
How to Password Protect and Encrypt Word files in Microsoft Office 365
-
How to Password Protect and Encrypt Excel files in Microsoft Office 365
-
Information Security International Travel Guidelines
-
Digital Millennium Copyright Act
- Information Security Tips and Best Practices
-
Firewall Rule Request Procedure
-
Computer Administrative Privileges Request Process
-
Passphrases
-
eServices Password Security Standard
-
Recognize and Avoid Student Job Scams
-
How to access the Fredonia Security Camera System Web Client
-
How to Install and Use Spirion Endpoint Scanning for Restricted Information
-
How to know if your email has been compromised
-
What is AppLocker and how are exceptions made?
-
How do I use admin access on my Windows 10 computer?
-
How do I request FredApps access?
-
University Approved Electronic Data Storage
- Policies
-
Service Center
-
Service Center How-to articles
-
Adding Sites to the Pop-up Blocker Allowable
-
Browser FAQ's
-
G Suite Resources
-
How do I add a signature to my email?
-
How do I add a title, heading, or table of contents in a document?
-
How do I add people to my group and view all members?
-
How do I block or unsubscribe from emails?
-
How do I change or turn off calendar notifications?
-
How do I create a desktop shortcut for my email?
-
How do I create a Google Group?
-
How do I create and respond to posts?
-
How do I create or replace my Outlook profile to work with G Suite?
-
How do I create rules to filter my emails?
-
How do I customize how I view my calendar?
-
How do I find and join a Group?
-
How do I forward Gmail messages to another account?
-
How do I import, restore, or back up contacts?
-
How do I login to FREDmail for the first time?
-
How do I mark or unmark Spam in Gmail?
-
How do I search my email?
-
How do I send attachments in my email?
-
How do I send emails from a different address or alias?
-
How do I set my browser so that I stay signed out of my Google account?
-
How do I set up an out of office reply?
-
How do I setup FREDmail for mobile?
-
How do I set up mail delegation?
-
How do I share files with Team Drives?
-
How do I share my calendar?
-
How do I sign in to my email?
-
How do I trace an email with its full headers?
-
How do I unsubscribe from a Group?
-
How do I use Google Calendar appointment slots?
-
How do I use Google Docs?
-
How do I use Google Drive?
-
What are my email sending limits?
-
What is my Google Drive quota?
-
What is my username?
-
What will my email address be?
-
When I send an email to a list, or BCC myself on something, I don't receive it. Why?
-
How do I add a signature to my email?
- Panopto Support
-
Printing Information
-
Smart Classroom Button Controller
-
Smart Classroom Touch Panel
-
Student Computer Purchasing Program
-
Emailing Registered Students from Your Connection
-
Transfer Content (email, drive, contacts) in Google
-
How to Find Your Computer Name
-
Download and Install Minitab
-
Restore Previous or Deleted Versions of Files
-
Using an ELMO Document Camera With Panopto
-
What Software is Available to Students, Faculty, and Staff?
-
Sponsored Guest Account Procedure
-
How to use the U: Drive
-
U: Drive Changes with DFS Transition
-
Adding Sites to the Pop-up Blocker Allowable
- Listserv
-
Computer Labs
-
Fenton 115
-
Fenton 2162
-
Fenton 2164
-
Fenton 2165
-
Igoe Photo
-
Learning Center
-
Mason 2016
-
Mason 2017
-
McEwen 103 Sheldon
-
McEwen G22
-
Reed Library
-
Rockefeller 233 Animation and Illustration
-
Rockefeller 237 VANM
-
Rockefeller 239 VANM
-
Rockefeller 247 TADA Design and Drafting
-
Rockefeller 253 TADA
-
Rockefeller 307
-
Rockefeller 309
-
Rockefeller 310
-
Science Center 121
-
Science Center 243 A&P
-
Thompson E149 Speech
-
Thompson E287 EDP
-
Thompson W112 Speech
-
Thompson W203
-
Thompson W217
-
Thompson W229 Psychology
-
Fenton 115
-
Smart Classrooms
-
Dods 101
-
Dods 102
-
Fenton 105
-
Fenton 108
-
Fenton 153
-
Fenton 154
-
Fenton 158
-
Fenton 159
-
Fenton 164
-
Fenton 166
-
Fenton 168
-
Fenton 170
-
Fenton 174
-
Fenton 175
-
Fenton 176
-
Fenton 179
-
Fenton 180
-
Grissom
-
Jewett 101
-
Jewett 118
-
Jewett 120
-
Jewett 122
-
Jewett 212
-
Jewett 220
-
Kasling
-
Learning Spaces
-
Mason 1002
-
Mason 1022
-
Mason 1051
-
Mason 1075
-
Mason 1080
-
Mason 2015
-
Mason 2018
-
Mason 2019
-
Mason 2020
-
Mason 2140
-
Mason 3140
-
McEwen 201
-
McEwen 202
-
McEwen 209
-
McEwen G24
-
McEwen G26
-
Rockefeller 236
-
Rockefeller 238
-
Rockefeller 258
-
Rockefeller 262
-
Rockefeller 272
-
Rockefeller 276
-
Rockefeller 279
-
Rockefeller 320
-
Rockefeller 321
-
Rockefeller P59
-
Rockefeller P75
-
Rockefeller P84
-
Science Ctr 105
-
Science Ctr 110
-
Science Ctr 117
-
Science Ctr 122
-
Science Ctr 126
-
Science Ctr 130
-
Science Ctr 143
-
Science Ctr 144
-
Science Ctr 226
-
Science Ctr 231
-
Science Ctr 242
-
Science Ctr 243
-
Science Ctr 322
-
Science Ctr 328
-
Science Ctr 332
-
Science Ctr B010
-
Science Ctr B012
-
Thompson E114
-
Thompson E120
-
Thompson E122
-
Thompson E124
-
Thompson E128
-
Thompson E148
-
Thompson E305
-
Thompson E309
-
Thompson E316
-
Thompson E327
-
Thompson E347
-
Thompson E359
-
Thompson E361
-
Thompson E363
-
Thompson E384
-
Thompson W101
-
Thompson W231
-
Thompson W239
-
Thompson W245
-
Thompson W394
-
Dods 101
-
Technical Hardware and Software Lists
-
Computer Labs Technical Lists
-
Fenton 115 Unique
-
Fenton 2162 unique
-
Fenton 2164 unique
-
Fenton 2165 unique
-
Igoe Photo Lab Unique
-
Learning Center Lab unique
-
Mason 2016 unique
-
Mason 2017 unique
-
McEwen 103 unique
-
McEwen G22 unique
-
Reed Library Lab Mac
-
Reed Library lab Mac unique
-
Reed Library Lab Windows Software
-
Reed library lab Windows unique
-
Rockefeller 233 unique
-
Rockefeller 237 unique
-
Rockefeller 239 unique
-
Rockefeller 253 unique
-
Rockefeller 307 unique
-
Rockefeller 309 unique
-
Rockefeller 310 unique
-
SC 121 unique
-
SC 243 unique
-
Standard Mac Lab
-
Standard Windows Lab
-
Thompson E149 Lab Standard
-
Thompson E149 LAB Unique
-
Thompson E287 unique
-
Thompson W112 standard
-
Thompson W112 unique
-
Thompson W203 Mac
-
Thompson W203 Mac unique
-
Thompson W203 Windows
-
Thompson W203 Windows unique
-
Thompson W211/217 unique
-
Thompson W229 unique
-
Fenton 115 Unique
-
Smart Classrooms Technical Lists
-
CD Rooms
-
DVD/VHS Rooms
-
HD Blu-ray
-
HD Blu-ray Webcam
-
HD CD ELMO
-
HD Display
-
HD Display ELMO
-
HD Display ELMO Webcam
-
HD Display Webcam
-
HD no Blu-ray
-
HD no computer
-
HD SMART Board
-
HD SMART Board no computer
-
Touch HD
-
Touch HD 7.1 ELMO Win/Mac
-
Touch HD 7.1 Mac
-
Touch HD Blu-Ray
-
Touch HD CD
-
Touch HD CD ELMO Mac
-
Touch HD CD No Computer
-
Touch HD ELMO
-
Touch HD ELMO SMART Board
-
Touch HD ELMO SMART Board Webcam
-
Touch HD ELMO Webcam
-
Touch HD ELMO Webcam Win/Mac
-
Touch HD ELMO Win/Mac
-
Touch HD no Blu-ray
-
Default Mac
-
Default Windows
-
CD Rooms
-
Computer Labs Technical Lists
- Tracker
-
.brikit.mobile
-
Change or Find eServices Password
-
How to Encrypt Office Documents
-
Procurement Standards
-
Scheduled Monthly Reboots for Critical Security Updates on University Owned Computers
-
Team Drives in Google
-
Service Center Troubleshooting articles
-
Windows 10 Transition Resources
-
How can I access my U: Drive from off campus?
-
Service Center How-to articles
Short URL to this page: https://answers.fredonia.edu/x/eQBpAQ