Contents


Service

Adirondack (login issues)

Service Manager
Kevin Bom
Department
Enterprise Infrastructure Services
Contact
ITS-Enterprise Infrastructure Services, x3748, Kevin.Bom@fredonia.edu
Service Owner
Manager of Infrastructure Services
Description
Login issues related to housing
Service Users

User Services

Business Services

Technical Services


Requirements

Rates / Cost of Use

Getting Started


Availability


Getting Help


SLA Notes


Business Procedures

Change Procedures

Assigned Primary Support
Idalia Torres
Assigned Secondary Support
Scott Grien
RACI Chart
LevelResponsibleAccountableConsultedInformed 
Primary

Service Manager



Secondary

CIO



Tertiary

President



Date Last Modified

Jun 26, 2019

Status
Active

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