Design and develop applications to meet identified business needs
These applications can be one of the following
Web site or web application (ASP.NET)
Desktop Application (Windows)
MS Access Application
Integration Services Application (move data from data source to any data destination)
As determined by project approval process; generally departmental responsible persons
Locally developed applications can be developed to meet a broad range of business needs. In most cases, the application will interact with an SQL Server database back end.
Work with functional users to determine appropriate business needs.
Business consultation and analysis
Application creation collaboratively with end users Agile approach
Improvement based on user testing
Publishing, deploying, scheduling as appropriate per application
Training of end users or train the trainers
Time and user involvement
Rates / Cost of Use
Conversation with ITS and/or FredQuest ticket can be starters to recognize a need that may be met by development of an application.
How does a user request assistance for the service? Via FredQuest.
Who can ask for certain aspects of assistance?
Users of a developed application should initially turn to the owner/functional user in their department who was the liaison with ITS. That person can either answer their question or determine whether they need to turn to ITS for assistance.