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Page Last Modified: Oct 17, 2018


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Service

Application Express

Service Manager
Sally Crist
Department
Enterprise Information Services
Contact
103A Maytum, 673-3198, Charles.Reed@fredonia.edu
Service Owner
AVP/CIO - Stephen Rieks
Description
Web Application Development - Application Express is a tool for developing web applications with SQL and PL/SQL. ApEX resides on the development environment. The COE NYSTCE score processing is used for production data purposes.
Service Users
All banner users with ApEx content (College of Education).
User Services
Application Express allows the College of Education a consolidated business process for NYSTCE score loads from New State Ed to banner.
Business Services
All banner users.
Technical Services
  • Data loads
  • Upgrade (ITEC)
Requirements
Valid banner user and valid banner roles.
Rates / Cost of Use
The regular and expected use of this service does not require a fee.
Getting Started

Log into https://connect.fredonia.edu:12443/devl/apex/f?p=4550:1:192479472975701:::::

Availability

This is service is available 24 hours a day, seven days a week.

Getting Help

Submit a ticket through the ticketing system.

SLA Notes

Requests are handled by the next business day.

Business Procedures
Business procedures are documented in fredshare.
Change Procedures
Request for change should be handled through the ticketing system.
Assigned Primary Support
Chuck Reed
Assigned Secondary Support
Teresa Dodge
RACI Chart
LevelResponsibleAccountableConsultedInformed 
PrimaryChuck Reed

Service Manager

DBACollege of Ed
SecondaryTeresa Dodge

CIO



Tertiary

President



Date Last Modified

Oct 17, 2018

Status
Active

Short URL to this page: https://answers.fredonia.edu/x/2AG1