Need more help?
See the Quick Start Digital Tools for Students page
Contact the ITS Service Center:
Tracker
ITS.ServiceCenter@fredonia.edu
(716) 673-3407
W203 Thompson Hall
https://www.fredonia.edu/its/service-center
Contents
How do I change or find my eServices password?
Step-by-step guide
If you know your current password:
- Visit https://ww2.fredonia.edu/password/
- Enter your eService ID in the first box (ex: doe1234)
- Enter the password that you currently use for eServices in the second box
- Put the password you would like to have in the next two boxes.
If you do NOT know your current password:
- Visit YourConnection and login at https://connect.fredonia.edu/yourconnection/
- Your User Name for YourConnection is your Fredonia ID number. Your PIN is something that you likely changed, but is set to your 6-digit birthday (mmddyy) by default.
- If you are locked out of YourConnection or do not know your PIN, please call the ITS Service Center for a PIN reset at (716) 673-3407).
- Click the "Personal Information" tab at the top
- Click "View You User IDs and Passwords"
- You should see a section labeled "Student IDs and Passwords" or "Employee IDs and Passwords." Next to the default password listed there, please click the link that says "To Reset Your Password"
- Check the box for your account and click "Next"
- Make note of the information following "You are going to reset the password for this eServicesID:" because you will need that soon.
- Click the button labeled "Go to Reset Page"
- Click, "Reset my eServices Password Now"
- Now, go to https://ww2.fredonia.edu/password/
- Enter your eService ID and password that you noted in step 6.
- Put the password you would like to have in the next two boxes.
If you are a new student and cannot access your Fredonia email:
- Accepted students do not get access to Fredonia email until a deposit has been paid.
- To pay your deposit or to check on the status of your deposit, please contact the Student Accounts office.
- If after your deposit has been paid you still need assistance, please contact the ITS Service Center.
If you are a new faculty or staff member and cannot access your Fredonia email:
- Check with your department chair to confirm that all the hiring paperwork has been completed.
- Check with Human Resources to confirm that they have received the completed paperwork.
- If after your hiring paperwork is completed you still need assistance, please contact the ITS Service Center.
Your new password must be at least 10 characters long and contain 3 out of 4 of the following:
uppercase letters :: lowercase letters :: numbers :: special characters
Do not use more than two consecutive characters as they appear in your username or your full name.
Short URL to this page: https://answers.fredonia.edu/x/gQCk
Related articles
There is no content with the specified labels