Incidents, problems, and service requests are process in alignment with the ITS Service Level Agreement.
All faculty, staff, and students may use Panopto. Prior to being able to create content, access must be requested through ITS. Users of the service are responsible for the closed captioning of videos that are public.
Changes to the service (transition, additions, and discontinuations) must be reviewed by ITS Leadership, ITAB, and approved by the Service Manager (CIO) and Cabinet.