Need more help?

See the Quick Start Digital Tools for Students page

Contact the ITS Service Center:

Tracker
ITS.ServiceCenter@fredonia.edu
(716) 673-3407
W203 Thompson Hall
https://www.fredonia.edu/its/service-center

Contents


Welcome to Fredonia! 

This resource is meant to provide a quick orientation for students to Fredonia's critical digital tools that are necessary for online success at the University. These resources represent the building blocks of your digital identities (e.g. Fredonia ID and eServices account), critical tools for remote learning, and the different ways to get assistance if you run into any issues. 

Where to get assistance and when:

ITS Service Center
Thompson Hall W203
716-673-3407
Tracker@fredonia.edu
https://www.fredonia.edu/its/

Hours of Operation (Semester):
Monday - Thursday 8am - 8pm
Friday 8am - 4:30pm
Saturday - Sunday 12am - 5pm

Hours of Operation (Breaks):
Monday - Friday 8am - 4pm

The Office of Online Learning
137 Reed Library
716-673-3649
oll@fredonia.edu

https://www.fredonia.edu/online

Hours of Operation:
Monday - Friday 8:00am - 5:00pm

Reed Library

Chat With A Librarian - 24/7

Text A Librarian: 716-407-7698

Request An Individual Research Appointment

Email: reedref@fredonia.edu

https://www.fredonia.edu/library 

Reed Library Building Hours

StarFish

Get the assistance you need when you don't know who to ask. 

  • Login to Starfish Early Alert
  • Click on the "Raise Your Hand" navigation item in the menu in the top left corner. 
  • Select one of the topics and be sure to add detailed comments about your request so the appropriate person has the information they need to best assist you.

https://www.fredonia.edu/academics/starfish-early-alert


my.fred logo

"my.fred" is your customizable homepage for Fredonia's most-used services & information, which allows you to customize a list of Fredonia links. You will find links to email, OnCourse, Your Connection, Reed Library, course catalog, events calendar, Peoplefinder, campus-wide announcements, and more right at your fingertips on your personal device.

For more information on how to use my.fred go to: https://answers.fredonia.edu/x/EgCYAg

Access my.fred at: https://my.fredonia.edu/



Your Connection

Your Connection icon

Your Connection is one of the tools that students of Fredonia use the most. This resource is used to access the most important information for each student and the classes that they will take.


For some of the most common uses of Your Connection, including viewing your grades, registering for classes, or paying your bill, please view: https://answers.fredonia.edu/x/AQAAB 

Access Your Connection at: https://connect.fredonia.edu/yourconnection/




fredPASS

fredPASS logofredPASS (Fredonia Password Administration Self Service) is a self-service portal that allows Fredonia eServices account users to manage their account recovery options, security questions, PASS account activity notifications, and reset/change their eServices password as needed. Setup your fredPASS account up ASAP!

Access fredPASS at: https://fredpass.fredonia.edu/




eServices

service by Adrien Coquet from the Noun Project

Your eServices username and password is used to log into the campus internet, Fredonia email, OnCourse, campus computers and the U: drive personal storage.

Student eServices username generally consists of up to 4 letters of your last name followed by the last 4 numbers of your F#.


Find out how to get access to your eServices account at: https://answers.fredonia.edu/x/bgAAB




OnCourse

OnCourse IconOnCourse is a Learning Management System (LMS) that provides access to course materials, assignment submission, quizzes, and grades. Login to OnCourse at https://oncourse.fredonia.edu using your eServices username and password. In the "Courses" block click on the current semester and then use the links to access each course.

Get answers to the most commonly asked questions about OnCourse at: https://answers.fredonia.edu/x/MoneAg

Access OnCourse at: https://oncourse.fredonia.edu/



Virtual Meeting Spaces (Zoom)

Zoom Logo

Zoom is the Fredonia standard for video conferencing and virtual meetings. 

For instruction on joining a Zoom meeting go to: https://answers.fredonia.edu/x/dgAAB

For instruction on scheduling a Zoom meeting go to: https://answers.fredonia.edu/x/ewAAB

View all support documentation at: https://zoom.fredonia.edu 

Access Zoom at: http://www.fredonia.edu/zoom 




Google Tools, including Email (Google Workplace)

Google WorkplaceGoogle Workplace includes tools such as Gmail (FredMail), Calendar, Docs, and Groups.

For instructions on sharing a Google Document with your professor go to: https://answers.fredonia.edu/x/gAAAB

You can learn more about how to use these tools at: https://support.google.com/a/users#topic=9247638

Access your FredMail at: http://mail.fredonia.edu 



Chromebook Loaner Program

Chromebook logoIf you need to borrow a Chromebook for the semester, you can do so by following the instructions at: https://answers.fredonia.edu/x/PIneAg

  

  

  


Wireless Access

FredSecure logo

How can I connect to the wireless internet connection on the Fredonia campus? 

You can connect to the FredSecure wireless connection by following the instructions at: https://answers.fredonia.edu/x/G4B8

Gaming systems and other multi-media devices should connect to FredMedia by following these instructions: https://answers.fredonia.edu/x/GYB8



Wireless by P Thanga Vignesh from the Noun Project

Is there a way for me to get wireless internet when I am not in Fredonia? 

Fredonia is participating in eduroam which is available at more than 12,000 locations worldwide, including more than 530 colleges, universities, and research facilities in the United States. You can find more information about connecting to eduroam at: https://answers.fredonia.edu/x/9YfeA 





Virtual Labs

e learning by ahmad from the Noun ProjectFredonia's Remote Lab is a "virtual" computer lab that allows students the ability to remotely access a lab computer from their home, dorm room or anywhere with a stable broadband internet connection exists. 

To connect to the Windows Virtual Lab please follow these instructions: https://answers.fredonia.edu/x/eoPeAg

To connect to the Mac Virtual Lab please follow these instructions: https://answers.fredonia.edu/x/VIfeAg




Printing Information

Printer by Franc from the Noun ProjectFredonia provides a printing quota for students each semester. For information about printing on campus please visit: https://answers.fredonia.edu/x/WIF8

For instruction on printing from your laptop go to: https://answers.fredonia.edu/x/KgAAB








Citation Tools

Quote by Sharon Showalter from the Noun ProjectReed Library recommends and supports the following citation managers:

Zotero - https://fredonia.libguides.com/zotero

EndNote - https://fredonia.libguides.com/endnote

Google Docs - https://fredonia.libguides.com/citing/googledocs




Research Tools

Research by María Villamil from the Noun ProjectFor help getting started with research and using the Reed Library databases go to: https://fredonia.libguides.com/gettingstarted








SUNY Resources

SUNY Online logoResources for Learning Online - https://online.suny.edu/covid19/students/

  





web link by LUTFI GANI AL ACHMAD from the Noun Project Please share this resource using this link: https://answers.fredonia.edu/x/JYneAg