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The ResNet Office provides residential technology support and campus access control services for students, staff and guests with in the residence halls. Located in McGinnies Hall, ResNet employs seven students every semester as information technology support technicians called ResNet Technicians.

Supported Services

  • Campus Access Control Services
  • Internet Service Connectivity Support
  • University Owned Printer Support
  • University Owned Computing Software Support
  • Personal Computing Device Repair
  • Residence Life Multi-media Equipment Reservation & Checkout
  • Residence Life Smart Classrooms
  • Residence Life Event Management Digital Signage
  • University Owned Computing Hardware Support
  • Student Printing Service

Requesting Assistance

By email: resnet@fredonia.edu

By phone: (716) 673-3668

In person: 154 McGinnies (Near the loading dock rear entrance)

  • Semester Hours: Monday - Friday 10:00am - 6:00pm
  • Summer Hours: Monday - Friday 8:00 am - 4:30 pm


Tracker allows individuals to easily request assistance for all IT-related services and provides the ability to check the status of all requests at https://tracker.fredonia.edu/secure/Dashboard.jspa

COMPTIA A+ IT Technician Certified Support

Staff 2016 - 2017



Short URL to this page: https://answers.fredonia.edu/x/Q4B8


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