The Residence Life Digital Signage service includes the installation, configuration and maintenance of the digital signage utilized throughout the residence halls. The digital signs are programmed to display the university event management system daily calendar, weather and emergency notifications.
Service Users
Residence Hall Directors
Residence Life Administrative Staff
Resident Assistants
Residents
User Services
Event Management System Daily Calendar Viewing
Business Services
n/a
Technical Services
Procurement & Property Control
Installation, setup, configuration and maintenance
Monthly inventory and testing to ensure digital signs are on appropriate channel by default.
Requirements
The requirements for using this service included the following:
Current housing contract.
Rates / Cost of Use
The cost of the service covered by the Housing Fees.
Users with emergency issues can expect a response within 4 hours and should expect a resolution within 48 business hours of entering a ticket.
Change or new installation requests can expect a response within 36 hours and the resolution will depend on the scope of the request.
Business Procedures
n/a
Change Procedures
Changes to the service (transition, additions, and discontinuations) must be reviewed by the Office of Residence Life, TAC and approved by the Service Manager (CIO) and Cabinet. Changes to the configurations, software, hardware or business procedures are reviewed monthly by the campus Security Systems Team.
Assigned Primary Support
Assigned Secondary Support
RACI Chart
Name: Residence Life Event Management Digital Signage
