Contents


Service

SSL Certificate Administration

Service Manager
Benjamin Hartung
Department
Information Security Office
Contact
Maytum 117, (716) 673-4725, hartung@fredonia.edu
Service Owner
AVP/CIO - Stephen Rieks
Description

Service Users

User Services

Business Services

Technical Services


Requirements

Rates / Cost of Use

Getting Started


Availability


Getting Help


SLA Notes


Business Procedures

Change Procedures

Assigned Primary Support

Assigned Secondary Support

RACI Chart
LevelResponsibleAccountableConsultedInformed 
Primary

Service Manager



Secondary

CIO



Tertiary

President



Date Last Modified

Nov 30, 2017


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