Contents


Service

SUNY Business Intelligence (BI)

Service Manager

Department
Accounts Payable
Contact

Service Owner
Sandy Noble (x3467)
Description
SMRT Replacement
Service Users

User Services

Business Services

Technical Services


Requirements

Rates / Cost of Use

Getting Started


Availability


Getting Help


SLA Notes


Business Procedures

Change Procedures

Assigned Primary Support
Sandy Noble (x3467)
Assigned Secondary Support
Emily Parsons (x3467)
RACI Chart
LevelResponsibleAccountableConsultedInformed 
Primary

Service Manager



Secondary

CIO



Tertiary

President



Date Last Modified

Oct 10, 2017


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