Contents


Service

Shavlik

Service Manager
Manager of Enterprise Infrastructure Services
Department
Enterprise Infrastructure Services
Contact

Service Owner
Manager of Enterprise Infrastructure Services
Description
Software Patch Deployment
Service Users

User Services

Business Services

Technical Services


Requirements

Rates / Cost of Use

Getting Started


Availability


Getting Help


SLA Notes


Business Procedures

Change Procedures

Assigned Primary Support
Scott Grien
Assigned Secondary Support
Fred Ullman
RACI Chart
LevelResponsibleAccountableConsultedInformed 
Primary

Service Manager



Secondary

CIO



Tertiary

President



Date Last Modified

Nov 22, 2017


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