Contents


Service

Splunk

Service Manager
Joe Baxter
Department
Network Design and Development
Contact

Service Owner
Joe Baxter
Description
Log aggregation
Service Users
ResNet, ITS Service Center, Systems, Networking, Banner Team
User Services
Log Aggregation and storage for server logs
Business Services

Technical Services


Requirements

Rates / Cost of Use

Getting Started


Availability


Getting Help


SLA Notes


Business Procedures

Change Procedures

Assigned Primary Support
David Torres
Assigned Secondary Support
Joe Baxter
RACI Chart
LevelResponsibleAccountableConsultedInformed 
Primary

Service Manager



Secondary

CIO



Tertiary

President



Date Last Modified

Nov 22, 2017


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