Contents


Service

Third Party Authentication Services

Service Manager
Manager of Enterprise Infrastructure Services
Department
Enterprise Infrastructure Services
Contact
ITS-Enterprise Infrastructure Services, x3393, Frederick.Ullman@fredonia.edu
Service Owner
AVP/CIO - Stephen Rieks
Description

Third-party authentication allows users to log in to a Secure Global Desktop (SGD) if they have been authenticated by an external mechanism.

Function 1:  LDAP, Lightweight Directory Access Protocol, is an Internet protocol that email and other programs use to look up information from a server.

Function 2:  Federation. Federation establishes a standards-based method for sharing and managing identity data and establishing single sign-on across security domains and organizations.

Service Users
Application users are the users of this service.
User Services
The product, hence the product’s value differs from application to application.  Overall this service allows our campus to provide uniform authentication for a multitude of applications.  [double check this statement:  To name a few applications, a user can read their email, check their personal calendar, log into our learning management system, and complete their timesheet using the SUNY-wide human resource’s portal.]
Business Services
An application administrator may request eServices log-in for their application.
Technical Services

Give a summary of the back-end services that support this service

Requirements
The requirement for using this service is to be an authenticated user of the software application.
Rates / Cost of Use
There are no fees associated with using these services.
Getting Started

Users request access to this service from the application administrator.

Availability

This service is available 24 hours a day, 7 days a week less scheduled maintenance time.

Getting Help

All requests for assistance are completed using FredQuest: https://fredquest.fredonia.edu/

SLA Notes


Business Procedures

Change Procedures

Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet.

The following procedures are used for changes to the software, hardware or business procedures.

Assigned Primary Support

Assigned Secondary Support

RACI Chart

Function 1

Name:  LDAP

Description:  Lightweight Directory Access Protocol, is an Internet protocol that email and other programs use to look up information from a server.

Level

Responsible

Accountable

Consulted

Informed

Primary

Idalia Torres

Fred Ullman

Idalia Torres, Application Administrator

Service Users

Secondary

Fred Ullman

Fred Ullman

Idalia Torres, Application Administrator

Service Users

Tertiary





Function 2

Name:  Federation

Description:  Federation establishes a standards-based method for sharing and managing identity data and establishing single sign-on across security domains and organizations.

Level

Responsible

Accountable

Consulted

Informed

Primary

Idalia Torres

Fred Ullman

Idalia Torres, Application Administrator

Service Users

Secondary

Fred Ullman

Fred Ullman

Idalia Torres, Application Administrator

Service Users

Tertiary





Date Last Modified

Nov 22, 2017


Short URL to this page: https://answers.fredonia.edu/x/vwG1