Contents


Service

Thompson Television Studio Support

Service Manager
T. John McCune
Department
ITS Service Center
Contact

W203 Thompson Hall, (716) 673-3407, ITS.ServiceCenter@fredonia.edu

Service Owner
AVP/CIO - Stephen Rieks
Description
The Thompson Television(TV) studio is used by the Communication Department for teaching courses including television studio production 1, television studio production 2, and TV news.
Service Users
Teaching Faculty
User Services
The use of the Thompson TV studio is for a learning environment to teach Communication Department students how to produce television production, as part of the Communication curriculum.
Business Services
Technical support is provided to the Communication Department instructor(s) assigned the use of the Thompson TV studio for the teaching of their courses.
Technical Services

The Thompson TV studio requires a wide array of equipment to be operational including a sync generator, video format converters, a multiviewer, a waveform/vectorscope, character generators, a video switcher, an audio board, cameras and video recorders.  Servicing the studio requires the ability to synchronize and calibrate video signals, and conduct routine preventative maintenance.

Requirements
Support is provided to Communication Department instructor(s) assigned the use of the Thompson TV studio for the teaching of courses.
Rates / Cost of Use
ITS will provide quotes to the Communication Department for the repair and replacement of equipment in the Thompson TV Studio.  The cost for repair and upkeep of the studio belongs to the Communication Department.  
Getting Started
Availability
  • Semester Hours

    • Monday – Friday, 8:30am – 5pm

  • Summer/Break Periods

    • Monday – Friday, 8am - 4pm

Getting Help
SLA Notes

Support will be provided in alignment with the Thompson TV Studio serving as a learning environment where critical and urgent response times are required.

Business Procedures
NA
Change Procedures
Changes to the service (transition, additions, and discontinuations) must be reviewed by the Chair of the Communication Department, the Director of Technology Support Services, and the AVPIT/CIO.
Assigned Primary Support
Doug Johnson
Assigned Secondary Support
Andrea Wasiura
RACI Chart

Name: Thompson Television Studio Support

Description:See above

Level

Responsible

Accountable

Consulted

Informed

Primary

Doug Johnson

T. John McCune

ITS Service Center

Users

Secondary

Andrea Wasiura

T. John McCune

ITS Service Center

Users

Tertiary

Greg Snow

T. John McCune

ITS Service Center

Users

Date Last Modified

Nov 22, 2017


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