Contents


Service

WhatsupGold

Service Manager
Joe Baxter
Department
Network Design and Development
Contact

Service Owner
Joe Baxter (0136)
Description
System Monitoring and Alerting
Service Users
All IT and web team services, Energy management
User Services
Monitoring of systems and availability, energy management equipment, and various web and service monitoring with alarms and text messaging.
Business Services

Technical Services


Requirements

Rates / Cost of Use

Getting Started


Availability


Getting Help


SLA Notes


Business Procedures

Change Procedures

Assigned Primary Support
JJ Nocek (0129)
Assigned Secondary Support
Joe Baxter (0136)
RACI Chart
LevelResponsibleAccountableConsultedInformed 
Primary

Service Manager



Secondary

CIO



Tertiary

President



Date Last Modified

Nov 22, 2017


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