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  1. What data is being collected by Duo?

    . Related issues duo security how-to kb-how-to-article
  2. How will Duo change how I log into Fredonia electronic services?

    First, Duo will require a second method of confirmation for a person logging in to view or edit Fredonia data. Individuals will be asked to confirm … Related articles appear here based on the labels you select. Click to edit the macro and add or change labels. Related issues duo
  3. I have stopped receiving push notifications on Duo Mobile, how do I start receiving push requests again?

    You may have trouble receiving push requests if there are network issues between your phone and the Duo service. Many phones have trouble determining whether … connection on your device and using the cellular data connection.  Also, try opening the Duo application to verify if there is a push request waiting to be accepted
  4. What Fredonia electronic services are currently protected with Duo Security?

    Currently Duo Security is protecting the following Fredonia electronic services: Drupal Web Publishing G Suite OnCourse Starfish SUNY Employee Portal … . Click to edit the macro and add or change labels. Related issues duo security how-to kb-how-to-article
  5. How do I use a Hardware Token with Duo?

    select. Click to edit the macro and add or change labels. Related issues duo security how-to kb-how-to-article
  6. Do I have to use Duo every time I log in to G Suite?

    Duo allows you to remember a device for 12 hours. You can approve any computer that you commonly use and will not be required to provide two-factor … . Related issues duo security how-to kb-how-to-article
  7. How do I select the "Remember me for 12 hours..." checkbox if the Duo Authentication Prompt is automatically sending a push?

    The Duo Authentication Prompt will gray out the rest of the prompt during an automatic push. Follow these steps to select the "Remember me for..." checkbox … based on the labels you select. Click to edit the macro and add or change labels. Related issues duo security how-to kb-how-to-article
  8. Whom should I contact if I have questions or concerns about the requirement to use Duo?

    based on the labels you select. Click to edit the macro and add or change labels. Related issues duo security how-to kb-how-to-article
  9. What is a Security Key and how do I use it?

    During the Duo enrollment process you will see an option to add a Security Key. What is a Security Key? Known as a U2F authenticator, the device protects … , operating system and a U2F device. The U2F security key plugs into your USB port and when tapped or when the button is pressed it sends a signed response back to Duo
  10. What if I don't have a data plan on my phone? What if I don't have a connection?

    The Duo smartphone app provides options that work without a data plan, a texting plan or even a connection, if necessary. The app can generate the required … about Duo data usage can be found here. https://help.duo.com/s/article/1005?language=en_US Short URL to this page:  Related articles Related