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Step-by-step guide

Tracker requests can be submitted in two different ways. They can be submitted via email or by logging into the online portal.

Option 1: Submit and an Email

  1. Login to your Fredonia email address.
  2. Insert into the "To:" field.
  3. Fill in the Subject, Body, and add any attachments.
  4. Send your email.
  5. You will soon receive a confirmation email saying that your email has created a Tracker request ticket.
  6. Further updates to the request will be supplied through email.

Option 2: Login to the portal