Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Page properties
idSCE


Service

Ensemble Video (Service Transitioned to Panopto)

Service Manager
T. John McCune
Director of Technology Support Services
Department
ITS Service Center
Contact
W203 Thompson Hall, (716) 673-3407, ITS.ServiceCenter@fredonia.edu
Service Owner
AVP/CIO - Stephen Rieks
Chief Information Officer
Description
Video hosting
Service Users

This service is being discontinuedis retired and is no longer available.

User Services
Ensemble provides a repository for the hosting of online videos for instructional purposes.
Business Services

This service was previously provided to Teaching Faculty in the following colleges and schools:

  • College of Education

  • College of Liberal Arts & Sciences

  • College of Visual & Performing Arts

  • School of Business

Technical Services

Past technical services included:

  • Video Recording Equipment: ITS utilizes ITS owned video recording equipment to provide the capacity for providing recordings.

  • Computing Equipment: Computers are utilized to transfer the recording from the camera to a digital format that is accessible to the requestor.

Requirements

An eServices login is required to login.

Rates / Cost of Use
There was no cost for faculty, staff, and students to use Ensemble. 
Getting Started
Availability
  • Semester Hours

    • Sunday, 12pm – 10pm

    • Monday – Thursday, 7am – 10pm

    • Friday, 7am – 5pm

    • Saturday, 12pm- 5pm

  • Summer/Break Periods

    • Monday – Friday, 8am - 4pm

Getting Help
  • Email - ITS.ServiceCenter@fredonia.edu

  • Phone – (716) 673-3407

  • Ticket Submission – https://fredquest.fredonia.edu

  • Walk In – W203 Thompson HallThis service is retired and is no longer available.
    Availability
    This service is retired and is no longer available.
    Getting Help
    This service is retired and is no longer available.
    SLA Notes

    Incidents, problems, and service requests were in alignment with the ITS Service Level Agreement.

    Business Procedures
    Content is being transferred from Ensemble to Panopto.
    Change Procedures

    Changes to the service (transition, additions, and discontinuations) must be reviewed by ITS Leadership, ITAB, and approved by the Service Owner (CIO) and Cabinet.

    Assigned Primary Support
    Andrea WasiuraNA
    Assigned Secondary Support
    Chris TavernaNA
    RACI Chart


    Level

    Responsible

    Accountable

    Consulted

    Informed

    Primary

    Andrea Wasiura

    T. John McCuneNA

    NA

    ITS Service Center

    Users

    Secondary

    Chris TavernaNA

    Sally CristNA

    ITS Service Center

    Users

    Tertiary




    Users


    Date Last Modified


    Get last date modified



    Status
    Retired


    ...