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Option 2: Login to the portal

  1. Visit https://tracker.

    fredonia.edu/

    servicedesk/customer/portal/16

    tracker.

  2. Here you can search for relevant information or click "Get IT help" to bring up our form.
  3. Here you can fill out the Summary, Description, and add attachments as needed.
  4. Click Create and you will create a Tracker request ticket.
  5. If you click "requests" and then "my requests" at the top right of the page, you can see all the requests you have submitted.

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