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Contents


Service

Blackboard Collaborate Ultra

Service Manager
Sally Crist
Department
Enterprise Information Services
Contact

Service Owner
Sally Crist
Description
LMS and Virtual Meetings
Service Users

User Services

Business Services

Technical Services


Requirements

Rates / Cost of Use

Getting Started


Availability


Getting Help


SLA Notes


Business Procedures

Change Procedures

Assigned Primary Support
Chris Taverna
Assigned Secondary Support
TBD
RACI Chart
LevelResponsibleAccountableConsultedInformed 
Primary

Service Manager



Secondary

CIO



Tertiary

President



Date Last Modified

Nov 22, 2017


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