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What is the G Suite?

Fredonia G Suite Resources Frequently Asked Questions (FAQs)

Browser/Computer Settings 

Create Desktop Shortcut to FREDmail 
Preventing Automatic Login Internet Explorer 

Initial Email Login Instructions

You can access FREDmail at To log in use your current eServices username and password. If this is the first time you are logging in you will be presented with the terms of use for Google Apps. After reading these terms, scroll down to bottom of the screen and enter the special text (CAPTCHA text) into the provided field and click on "I Accept."

What will my email address be?

Student email addresses are in the format “” (where ‘username’ is the 4letters4digits format, e.g. “”). Additionally, an email alias with the format of “” is available (e.g. “”). Check the FREDmail "Settings" and "Accounts" to view "Send as options."

Faculty and Staff email addresses are “” with the alias of “” (e.g. “”).

What is my username?

Your eServices username is the same username you use to log on to campus computers, the current Fredonia email, OnCourse, Tracker, wireless internet, and any other . You can find your eServices UserID and password by logging into Your Connection. Once logged in, click on the "View Your UserIDs and Passwords" link under "Personal Information" Scroll down to the eServices ID section to view your information. The password that is displayed will always be the original one that was assigned to your account. If you have changed your password, that information will not be reflected here.You can login to Your Connection directly from this link:

What if I forget my eServices password?

Should I use my eServices credentials for any other personal services?

What kind of data can be used in FredMail?

What is the email quota?

Each G Suite user has unlimited storage space for Gmail and Drive.

When I send an email to a list, or BCC myself on something, I don't receive it. Why?

Google Mail recognizes that the incoming message is identical to the copy in your “Sent” and ignores the duplicate. This is a part of Google's threading feature in the web client when you post a reply, your reply is threaded in with other's responses. This is a system feature and cannot be disabled. Sent emails can always be viewed in the “Sent” label.

ITS Service Center Admin Guide

Security Enhancements

More Resources

G Suite Learning Center: Learn to use G Suite to organize, communicate, and reach new levels of productivity.