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Page Last Modified: Dec 01, 2020
Share Link: https://answers.fredonia.edu/x/dYjeAg
If you log into Banner and are greeted with the landing page with the Search Box and you try to access the Hamburger menu or enter a form in to the Search Box and get not response.
- Try each of the steps below independently to see if the resolve your issue.
- Clear your Browsers cache (you don't need to purge browsing history, only cookies and/or content), Then try accessing Banner and that page again.
- Click the "Sign Out" Lock button in the left had Option Bar, After the Sign Out is complete click the "Return Home" button
- Try Banner using a different Browser (URL for Banner can be found by right clicking the Banner 9 Icon and copying the Target), to access Banner and that page.
- Submit a ticket to firstname.lastname@example.org and describe what you have tried to do to resolve the issue.
Short URL to this page: https://answers.fredonia.edu/x/dYjeAg