Need more help?

See the Quick Start Digital Tools for Students page

Contact the ITS Service Center:

(716) 673-3407
W203 Thompson Hall


Fredonia's Remote Lab is a "virtual" computer lab that allows students the ability to remotely access a lab computer from their home, dorm room or anywhere with a stable broadband internet connection exists. To use a campus Mac remotely, you do need to have NoMachine installed. Directions relating to NoMachine are included further down this page.

How to Connect


  • What will I see when I login: 

Using a web browser, go to

Login using your assigned login username (computer login name) and password, and enter "" in the Domain field

ITS calls your assigned computer login name, your eServices login (eServices stands for Electronic Services)

This is the login name that has 4 letters and 4 numbers)....


Username:  riek4824

Password:  whatever-your-password-is

After you login, along the top of the page, you will see an option to set what is shown. Select "Desktop Pools" from the drop down menu. Next to that will now be a drop down for "Desktop Pools" and you can select the lab you are looking to access. To remotely access a computer in this pool, click the "Connect" link under the computer name you wish to connect with. 

NOTE: You will only see the list of labs that you have access to login to.  You may see a different list than someone else because they may be enrolled in different classes than you. Not all programs are available in all computer labs.

For example: to remotely access a computer in Mason 2017, select to Show Desktop Pools, select the Desktop Pool Mason 2016/2017, then click the "Connect" link below the computer labeled SOM-M2017-## (where the number will be a specific computer station).

NOTE:  Due to software licensing restrictions, not all software is available in all Mac computer labs. 

For a list of what programs are installed on what computers, see the Computer Labs Technical Lists document.

Selecting the computer will download a connection file to use with NoMachine (see description and installation instructions for NoMachine below).

Open the connection file and NoMachine will automatically start connecting you to the remote Mac lab computer. Once connected, you will need to log into the computer itself with your own credentials. When prompted allow access to the microphone during login, you should allow it. This is what allows for NoMachine to stream the audio for you to hear what is happening on the remote Mac.

NOTE: While you are connecting, a prompt might occur indicated that the certificate has changed. Please click yes to proceed. After that prompt will be another to verify host authenticity. Please also click yes to proceed here.

NOTE: Connections are held for a minimum of 5 minutes which means that if you connect to one computer, you will need to wait 5 minutes from when you downloaded the connection file to download a new connection file. We are working on minimizing this time.

As you work with the remote Mac, you can change some of the settings of the NoMachine client. These settings can accessed by mousing over the upper right hand corner of the NoMachine window, once connected to the remote Mac.

One of the biggest settings to probably tweak would be the Display setting.

Once done with the remote session, make sure to log out from the remote Mac. Once you have successfully logged out, you should then access the NoMachine settings, click on Connection, and Disconnect. This will best ensure that your connection is properly severed from the remote Mac.

  • What is NoMachine ?

NoMachine is an application that leverages the NX connection protocol which will allow remote access to the campus Mac computers from off campus.

NoMachine must be installed on the user's local computer as part of the requirements of connecting to the remote Mac lab environment.

To install NoMachine, visit and download the installation package for either Windows or Mac and install it on your system. (Testing has not been done on Linux, iOS, or Android, and no client exists for ChromeOS)

NoMachine will, by default, turn your local computer into a server, which does pose a risk to your computer. Please follow the steps below to turn this feature off:

Open NoMachine and click on "Settings" in the upper right hand corner of the main window.

In the NoMachine Preferences windows, click on "Server Preferences" along the bottom.

In the server preferences window, make sure that both check boxes on the left hand side are unchecked. This will likely require you to enter the administrative password for your computer.

After those have been unchecked, either double click the NX service line or click "Configure".

In the configuration window, switch the "Start mode" in the upper right from Automatic to Manual. This will ensure, along with unchecking the box on the previous page, that no automatic server processes start when you start your computer.

To immediately stop the server, click the "Stop" button in the middle left of the window.