Contents


Service

Integration

Service Manager
Kevin Lane
Department
Enterprise Information Services
Contact

102 Maytum, 673-4894, Kevin.Lane@fredonia.edu

Service Owner
AVP/CIO - Stephen Rieks
Description
The types of integration that we support are:
  • Degree Works

  • Medicat

  • Harris Directory

Service Users
  • Registrar/Advising

  • Health Center

  • Alumni

User Services
  • Degree Works is an advising and degree audit tool.
  • Medicat stores student health data that is encrypted, hidden and HIPPA compliant
  • Harris Directory provide current data on Fredonia alumni and provide a published directory
Business Services

Technical Services

The service include the following:

  • Exporting data
  • Importing data
Requirements

Rates / Cost of Use
The regular use of this service does not require a fee.
Getting Started

All requests for reporting needs are completed using FredQuest: https://fredquest.fredonia.edu/

Availability

Support for report writing is available Monday-Friday 8:00 a.m. - 4:30 p.m.

Getting Help

All requests for assistance are completed using FredQuest:
https://fredquest.fredonia.edu/

SLA Notes

Users can expect a response within 1 business day for new requests and changes.

Business Procedures
Documentation for this service is stored within the systems share on fredshare.
Change Procedures
Changes to the service (transition, additions, and discontinuations) must be reviewed and approved by the CIO.
Assigned Primary Support

Assigned Secondary Support
Kevin Lane
RACI Chart

Name:  Degree Works

Description:  

LevelResponsibleAccountableConsultedInformed 

Primary

Kevin Lane

Service Manager

Registrar OfficeUsers

Secondary


CIO



Tertiary


Provost



Name:  Medicat

Description: College Health Information System

Level

Responsible

Accountable

Consulted

Informed

Primary

Kevin Lane

Service Manager

Health CenterUsers

Secondary


CIO



Tertiary


VP Student Affairs



Name: Harris Directory

Description: The Harris Directory is an alumni directory publisher.

Level

Responsible

Accountable

Consulted

Informed

Primary

Kevin Lane

Service Manager

Alumni OfficeUsers

Secondary


CIO



Tertiary


VP Univ Dev




Date Last Modified

Jun 26, 2019

Status
Active

Short URL to this page: https://answers.fredonia.edu/x/FQG1