Need more help?
See the Quick Start Digital Tools for Students page
Contact the ITS Service Center:
Page Last Modified: Apr 27, 2021
Share Link: https://answers.fredonia.edu/x/JYneAg
Welcome to Fredonia!
This resource is meant to provide a quick orientation for students to Fredonia's critical digital tools that are necessary for online success at the University. These resources represent the building blocks of your digital identities (e.g. Fredonia ID and eServices account), critical tools for remote learning, and the different ways to get assistance if you run into any issues.
Where to get assistance and when:
ITS Service Center
Hours of Operation (Breaks):
The Office of Online Learning
Hours of Operation:
Monday - Friday 8:00am - 5:00pm
Text A Librarian: 716-407-7698
Get the assistance you need when you don't know who to ask.
How to Report a Security Incident:
- You are the most important line of defense for the University for cybersecurity attacks and data breaches.
- Be vigilant and report any suspicious activity.
- Cybersecurity incidents should be reported to the ITS Service Center (673-3407) firstname.lastname@example.org while physical security incidents should be reported to the University Police Department (673-3333).
"my.fred" is your customizable homepage for Fredonia's most-used services & information, which allows you to customize a list of Fredonia links. You will find links to email, OnCourse, Your Connection, Reed Library, course catalog, events calendar, Peoplefinder, campus-wide announcements, and more right at your fingertips on your personal device.
For more information on how to use my.fred go to: https://answers.fredonia.edu/x/EgCYAg
Access my.fred at: https://my.fredonia.edu/
Your Connection is one of the tools that students of Fredonia use the most. This resource is used to access the most important information for each student and the classes that they will take.
For some of the most common uses of Your Connection, including viewing your grades, registering for classes, or paying your bill, please view: https://answers.fredonia.edu/x/AQAAB
Access Your Connection at: https://connect.fredonia.edu/yourconnection/
(Fredonia Password Administration Self Service) is a self-service portal that allows Fredonia eServices account users to manage their account recovery options, security questions, PASS account activity notifications, and reset/change their eServices password as needed. Setup your fredPASS account up ASAP! fredPASS
Access fredPASS at: https://fredpass.fredonia.edu/
Your eServices username and password is used to log into the campus internet, Fredonia email, OnCourse, campus computers and the U: drive personal storage.
Student eServices username generally consists of up to 4 letters of your last name followed by the last 4 numbers of your F#.
Find out how to get access to your eServices account at: https://answers.fredonia.edu/x/bgAAB
https://oncourse.fredonia.edu using your eServices username and password. In the "Courses" block click on the current semester and then use the links to access each course.OnCourse is a Learning Management System (LMS) that provides access to course materials, assignment submission, quizzes, and grades. Login to OnCourse at
Get answers to the most commonly asked questions about OnCourse at: https://answers.fredonia.edu/x/MoneAg
Access OnCourse at: https://oncourse.fredonia.edu/
Virtual Meeting Spaces (Zoom)
Zoom is the Fredonia standard for video conferencing and virtual meetings.
For instruction on joining a Zoom meeting go to: https://answers.fredonia.edu/x/dgAAB
For instruction on scheduling a Zoom meeting go to: https://answers.fredonia.edu/x/ewAAB
View all support documentation at: https://zoom.fredonia.edu
Access Zoom at: http://www.fredonia.edu/zoom
Google Tools, including Email (Google Workplace)
FredMail), Calendar, Docs, and Groups.Google Workplace includes tools such as Gmail (
For instructions on sharing a Google Document with your professor go to: https://answers.fredonia.edu/x/gAAAB
You can learn more about how to use these tools at: https://support.google.com/a/users#topic=9247638
Access your FredMail at: http://mail.fredonia.edu
Chromebook Loaner Program
How can I connect to the wireless internet connection on the Fredonia campus?
You can connect to the FredSecure wireless connection by following the instructions at: https://answers.fredonia.edu/x/G4B8
Gaming systems and other multi-media devices should connect to FredMedia by following these instructions: https://answers.fredonia.edu/x/GYB8
Is there a way for me to get wireless internet when I am not in Fredonia?
Fredonia is participating in eduroam which is available at more than 12,000 locations worldwide, including more than 530 colleges, universities, and research facilities in the United States. You can find more information about connecting to eduroam at: https://answers.fredonia.edu/x/9YfeA
Fredonia's Remote Lab is a "virtual" computer lab that allows students the ability to remotely access a lab computer from their home, dorm room or anywhere with a stable broadband internet connection exists.
To connect to the Windows Virtual Lab please follow these instructions: https://answers.fredonia.edu/x/eoPeAg
To connect to the Mac Virtual Lab please follow these instructions: https://answers.fredonia.edu/x/VIfeAg
For instruction on printing from your laptop go to: https://answers.fredonia.edu/x/KgAAB
Don't Get Hooked! Become familiar with quickly recognizing phishing emails by reviewing this KB: https://answers.fredonia.edu/x/OAMHAQ
Reed Library recommends and supports the following citation managers:
EndNote - https://fredonia.libguides.com/endnote
Google Docs - https://fredonia.libguides.com/citing/googledocs