Service Center

Service Center content

• Service Center How-to articles
  • Adding Sites to the Pop-up Blocker Allowable
  • Browser FAQ's
  • Google Apps Resources
  • Panopto Support
    • Sharing Panopto within courses
    • Upload Audio and Video to Panopto
    • Upload Dual (Enhanced) Video to Panopto
  • Printing Information
  • Smart Classroom Button Controller
  • Smart Classroom Touch Panel
  • Student Computer Purchasing Program
  • Emailing Registered Students from Your Connection
  • Transfer Content (email, drive, contacts) in Google
  • How to Find Your Computer Name
  • Download and Install Minitab
  • Restore Previous or Deleted Versions of Files
  • Using an ELMO Document Camera With Panopto
  • Software Available to Students, Faculty, and Staff
  • Sponsored Guest Account Procedure
• Computer Labs
  • Fenton 115
  • Fenton 2162
  • Fenton 2164
  • Fenton 2165
  • Igoe Photo
  • Learning Center
  • Mason 2016
  • Mason 2017
  • McEwen 103 Sheldon
  • McEwen G22
  • Reed Library
  • Rockefeller 233 Animation and Illustration
  • Rockefeller 237 VANM
  • Rockefeller 239 VANM
  • Rockefeller 247 TADA Design and Drafting
  • Rockefeller 253 TADA
  • Rockefeller 307
  • Rockefeller 309
  • Rockefeller 310
  • Science Center 121
  • Science Center 243 A&P
  • Thompson E149 Speech
  • Thompson E287 EDP
  • Thompson W112 Speech
  • Thompson W203
  • Thompson W217
  • Thompson W229 Psychology
• Smart Classrooms
  • Dods 101
  • Dods 102
  • Fenton 105
  • Fenton 108
  • Fenton 153
  • Fenton 154
  • Fenton 158
  • Fenton 159
  • Fenton 164
  • Fenton 166
  • Fenton 168
  • Fenton 170
  • Fenton 174
  • Fenton 175
  • Fenton 176
  • Fenton 179
  • Fenton 180
  • Grissom
  • Jewett 101
  • Jewett 118
  • Jewett 120
  • Jewett 122
  • Jewett 212
  • Jewett 220
  • Kasling
  • Learning Spaces
  • Mason 1002
  • Mason 1022
  • Mason 1051
  • Mason 1075
  • Mason 1080
  • Mason 2015
  • Mason 2018
  • Mason 2019
  • Mason 2020
  • Mason 2140
  • Mason 3140
  • McEwen 201
  • McEwen 202
  • McEwen 209
  • McEwen G24
  • McEwen G26
  • Rockefeller 236
  • Rockefeller 238
  • Rockefeller 258
  • Rockefeller 262
  • Rockefeller 272
  • Rockefeller 276
  • Rockefeller 279
  • Rockefeller 320
  • Rockefeller 321
  • Rockefeller P59
  • Rockefeller P75
  • Rockefeller P84
  • Science Ctr 105
  • Science Ctr 110
  • Science Ctr 117
  • Science Ctr 122
  • Science Ctr 126
  • Science Ctr 130
  • Science Ctr 143
  • Science Ctr 144
  • Science Ctr 226
  • Science Ctr 231
  • Science Ctr 242
  • Science Ctr 243
  • Science Ctr 322
  • Science Ctr 328
  • Science Ctr 332
  • Science Ctr B010
  • Science Ctr B012
  • Thompson E114
  • Thompson E120
  • Thompson E122
  • Thompson E124
  • Thompson E128
  • Thompson E148
  • Thompson E305
  • Thompson E309
  • Thompson E316
  • Thompson E327
  • Thompson E347
  • Thompson E359
  • Thompson E361
  • Thompson E363
  • Thompson E384
  • Thompson W101
  • Thompson W231
  • Thompson W239
  • Thompson W245
  • Thompson W394
• Technical Hardware and Software Lists
  • Computer Labs Technical Lists
    • Fenton 115 Unique
    • Fenton 2162 unique
    • Fenton 2164 unique
    • Fenton 2165 unique
    • Igoe Photo Lab Unique
    • Learning Center Lab unique
    • Mason 2016 unique
    • Mason 2017 unique
    • McEwen 103 unique
    • McEwen G22 unique
    • Reed Library Lab Mac
    • Reed Library lab Mac unique
    • Reed Library Lab Windows Software
    • Reed library lab Windows unique
    • Rockefeller 233 unique
    • Rockefeller 237 unique
    • Rockefeller 239 unique
    • Rockefeller 253 unique
    • Rockefeller 307 unique
    • Rockefeller 309 unique
    • Rockefeller 310 unique
    • SC 121 unique
    • SC 243 unique
    • Standard Mac Lab
    • Standard Windows Lab
    • Thompson E149 Lab Standard
    • Thompson E149 LAB Unique
    • Thompson E287 unique
    • Thompson W112 standard
    • Thompson W112 unique
    • Thompson W203 Mac
    • Thompson W203 Mac unique
    • Thompson W203 Windows
    • Thompson W203 Windows unique
    • Thompson W211/217 unique
    • Thompson W229 unique
  • Smart Classrooms Technical Lists
    • CD Rooms
    • DVD/VHS Rooms
    • HD Blu-ray
    • HD Blu-ray Webcam
    • HD CD ELMO
    • HD Display
    • HD Display ELMO
    • HD Display ELMO Webcam
    • HD Display Webcam
    • HD no Blu-ray
    • HD no computer
    • HD SMART Board
    • HD SMART Board no computer
    • Touch HD
    • Touch HD 7.1 ELMO Win/Mac
    • Touch HD 7.1 Mac
    • Touch HD Blu-Ray
    • Touch HD CD
    • Touch HD CD ELMO Mac
    • Touch HD CD No Computer
    • Touch HD ELMO
    • Touch HD ELMO SMART Board
    • Touch HD ELMO SMART Board Webcam
    • Touch HD ELMO Webcam
    • Touch HD ELMO Webcam Win/Mac
    • Touch HD ELMO Win/Mac
    • Touch HD no Blu-ray
    • Default Mac
    • Default Windows
• ITS Service Catalog
  • Academic Event Recordings SC
  • Active Directory SC
  • Activity Insight Digital Measures (Digital Measures) SC
  • Adirondack (login issues) SC
  • Adirondack SC
  • Adobe Creative Cloud Licensing for Faculty/Staff University Owned Computers SC
  • Albany Print Queue Management Service SC
  • Answers (Confluence) SC
  • APC Systems SC
  • Application Development SC
  • Application Express SC
  • Authentication Services SC
  • Banner Student Information System (SIS) Service SC
  • Blackboard Collaborate Ultra SC
  • BMC Footprints (FredQuest) SC
  • Cable Television in Academic & Administrative Buildings SC
  • Campus Access Control Services SC
  • Campus Access Control Systems Administration SC
  • Change of Status (COS) SC
  • Cisco Prime Enterprise (Prime) SC
  • Client Remediation Service SC
  • Compromised Account Management SC
  • Desktop Software Patching SC
  • Digital Signage for Academic & Administrative Buildings SC
  • Duo Security Multi-factor Authentication (MFA) SC
  • Efficient IP SC
  • Email Gateway Administration SC
  • EMS - Administration SC
  • Ensemble Video SC
  • Enterprise Password Manager Administration SC
  • eServices Provisioning SC
  • Event and Conference Support SC
  • File and Device Encryption SC
  • Fredonia Radio Systems Technical Services SC
  • Google Apps for Education SC
  • Graphic Services for Instructional Materials SC
  • IIS Administration SC
  • Integration SC
  • Internet Service Connectivity Support SC
  • Interview Exchange SC
  • ITS Service Center Equipment Checkout SC
  • JAMF Casper (Casper) SC
  • Lansweeper SC
  • L-Soft LISTSERV® SC
  • Lynda.com (usage and training) SC
  • Lynda (authentication) SC
  • Maintimizer SC
  • Microsoft Licensing SC
  • Microsoft Systems Center Configuration Manager (SCCM) SC
  • Network Access: Non-NYS Owned Hosts SC
  • Office 365 Password Resets SC
  • OnBase Enterprise Document Management System SC
  • OnCourse SC
  • Panopto SC
  • PaperCut Pro Administration – Print Management Software for Computer Lab Printing SC
  • PEG Access Cable Television Programming SC
  • Personal Computing Device Repair SC
  • Printer Support SC
  • Programming/Technical/Banner Support SC
  • Reed Library Printer Service SC
  • Report Writing SC
  • Residence Life and University Police University Owned Computing Hardware Support SC
  • Residence Life and University Police University Owned Computing Software Support SC
  • Residence Life and University Police University Owned Printer Support SC
  • Residence Life Digital Signage SC
  • Residence Life Multi-media Equipment Reservation & Checkout SC
  • Residence Life Smart Classrooms SC
  • Residence Life Webforms SC
  • Routine Processing (Scheduled RunJob) SC
  • Secure FTP Software - VanDyke SC
  • Security Camera Management Systems Administration SC
  • Server Management SC
  • Service Catalog Glossary of Terms
  • Shared Disk Resources SC
  • Shared Storage (Fredshare) SC
  • Shavlik SC
  • Smart Classrooms SC
  • Sound Services Equipment Repair SC
  • Splunk SC
  • SQL Administration SC
  • SQL Development SC
  • SSL Certificate Administration SC
  • SSL Certificate Management SC
  • Student Printing Service SC
  • SUNY Business Intelligence (BI) SC
  • Symantec Endpoint Protection Antivirus Software SC
  • Test Scoring (Scantron) Service SC
  • Third Party Authentication Services SC
  • Thompson Television Studio Support SC
  • Time and Attendance SC
  • Tracker (Jira Service Desk) SC
  • Turning Technologies Student Response Systems SC
  • Turnitin SC
  • Tutor Trac - Load Data For Courses and Students SC
  • University Owned Computing Hardware Support SC
  • University Owned Computing Software Support SC
  • Veeam Backup SC
  • Video Conferencing SC
  • VSphere - Create VM SC
  • Vulnerability Management Service SC
  • Webforms SC
  • WeComply SC
  • WhatsupGold SC
  • Wi-Fi Wireless Service SC
  • Wired and Fiber Optics Networking SC
  • WNYF Television Support SC
  • Your Connection - Targeted Message SC
• Tracker
  • How to Add a Customer/Reporter in Tracker (Agents Only)
  • How to Submit a Request in Tracker
• .brikit.mobile
• Change eServices Password
• How to Encrypt Office Documents
• Procurement Standards
• Scheduled Monthly Reboots for Critical Security Updates on University Owned Computers
• Team Drives in Google
• Service Center Troubleshooting articles

Short URL to this page: https://answers.fredonia.edu/x/L4AR