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Symantec Endpoint Protection Antivirus Software
ITS-Enterprise Infrastructure Services, x3393, Kevin.Bom@fredonia.edu
An antivirus and personal firewall software for centrally managed corporate environments providing security for both servers and workstations.
Function 1: Update deployments to all managed computers.
Function 2: Monitor admin panel for virus activity and compliance.
Function 3: Build new install packages for Service Center and ResNet.
All state-owned computers in faculty/staff offices and labs have virus protection installed as a part of the machine prep.
This service is available 24 hours a day, 7 days a week less scheduled maintenance downtime.
All requests for assistance are completed using FredQuest: https://fredquest.fredonia.edu/
Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet.
The following procedures are used for changes to the software, hardware or business procedures.
Function 1
Name: Deploy Virus Updates to Managed Computers
Description: Load virus updates on all Windows and Macintosh computers.
Level
Responsible
Accountable
Consulted
Informed
Primary
Scott Grien
Kevin Bom
Not Applicable
Campus Users
Secondary
Tertiary
Function 2
Name: Monitor Virus Activity and Compliance
Description: Observe and track virus activities of on computers or enterprise systems.
Function 3
Name: Build New Installs for Service Center and ResNet
Description: Build virus installations for the Service Center and ResNet.
Fred Ullman
Jan 23, 2019
Short URL to this page: https://answers.fredonia.edu/x/qAG1
