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  1. The Web Team Tracker portal at fredonia.edu/webrequest:
  2. Start typing your question or just a few words into the main field of the Web Team Tracker portal to show a list of possible matching articles from the Answers Web Help knowledge base which may help you resolve your web question. Click on an article title to preview it.
  3. If none of the displayed Answers articles match your question, click on the link “None of these are what I need which appears underneath the article list. This clears the articles list and offers returns to the same starting point again for the the Web Team Tracker portal.
  4. To submit a support issue, click on the “Get Help with the Fredonia Website” link.
  5. The Web Team help request form appears.
  6. Complete the form fields and click Create.