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How do you use Quickmail in OnCourse?

Quickmail Overview

The Quickmail block allows instructors and Teacher Assistants (and students, if the instructor allows) to send emails to course members from OnCourse.

Note: Emails sent from Quickmail are always sent immediately and are sent separately from other OnCourse email notifications. Messages from Quickmail are not affected by individual Profile settings for receiving emails as daily digests.

Email can be sent from - but not received in - OnCourse. OnCourse users do not have a mail inbox within the course site. All email goes to users’ FredMail.

Quickmail is added to new courses by default. If you do not see the Quickmail block in your course, you may add it. (Refer to separate directions for adding blocks, in OnCourse Help.)

Step-by-step guide

To send a message using Quickmail:

  1. In the Quickmail block, click Compose New Email.
  2. Set up filters for Potential Recipients:
    1. Filter by Role:
      1. To limit Potential Recipients by role, select a Role from the Role Filter menu (e.g., Student, Non-Editing teacher or Teacher).
      2. To include all members of the class, leave the Role Filter set to No Filter. (Later you will choose Add All.)
      3. OnCourse will highlight all names that fit the filtering criteria.
    2. Filter by Section or Group
      1. To limit Potential Recipients to a particular Class Section or Group, under Potential Sections click a Group name or Section name.
      2. To include more than one section or group, hold down Command (Mac) or Control (Windows) and click additional names in the Potential Section list.
      3. Individuals that match the Role Filter and Potential Sections selection will be highlighted as Potential Recipients.
  3. Add names to the Selected Recipients list (at left):
    1. To limit Potential Recipients to a particular Class Section or Group, under Potential Sections, click a Group name or Section name.
    2. To include more than one section or group, hold down Command (Mac) or Control (Windows) and click additional names in the Potential Section list.
    3. To include all course members as recipients, click Add All.
  4. As course members are added to the Selected Recipients list, they will be removed from the Potential Recipients list.
  5. To remove names from the Selected Recipients list (optional):
    1. To remove all names, click Remove All.
    2. To remove all highlighted names, click Remove >.
    3. To remove an individual name, click the name, then click Remove >.
  6. Continue filtering, and adding or removing recipients as needed.
  7. Compose and send your message:
    1. To attach a file to your message (optional), above the Subject and Message boxes, for Attachment(s), click Add (for a single file), or Create Folder. Select the file(s) to attach and click Add or Select this file (depending on the source from the File picker). Attached file(s) will be sent and received in the .zip format.
      1. Note: The maximum upload size for attachments is *, and is not changeable without special permission from *.
    2. Type a Subject line (required).
    3. Type your message into the Message box.

    4. Choose a Signature (optional). (See above for setting up a signature.)
    5. Choose Yes to Receive a copy of the message in your own mailbox (optional, default is No, you must select Yes each time you wish to receive a copy).
    6. Click Send Email to send the message. To confirm the message is sent, Moodle will take you to your View History page showing Quickmail messages you have sent from this course. Your message should show at the top of the list.
    7. Click Save Draft to save a draft and continue editing or return later to continue. Moodle will display a Changes saved message at the top of the Quickmail screen once the draft is saved.

To view and continue editing a draft email:

Once you have saved a draft email, you can return to edit and send it:

  1. On the Quickmail block click View Drafts.  A list of unsent emails will open with the most recent at the top.
  2. Click the magnifying glass to open the draft. You will be returned to the Quickmail screen, where you may continue composing your message.
  3. Click the X to delete a draft. OnCourse will ask you “Are you sure you want to delete the message… .”  Click Continue to delete it.

To view your Quickmail history for the course:

The View History screen lists messages you have sent from the course that you are in at the moment that you send your email.

  1. On the Quickmail block, click View History. The View History screen opens, displaying a list of sent messages.
  2. To open a sent message and view recipients, click the magnifying glass. You will be returned to the Quickmail screen where you can review message recipients, and view, edit or re-send the message.


How is the Reply-to for Messages Sent from Quickmail controlled?

  • If your profile is set to "Allow everyone to see my email address" or "Allow only other course members to see my email address," the "Reply-to" for emails sent by you will be your address as shown in your Moodle Profile.
  • If your profile is set to "Hide my email from everyone," the "Reply-to" will be: Do not reply to this email
  • Note: If your profile is set to "Hide my email from everyone," messages can still be sent to you from Quickmail (The Quickmail window never shows recipients' email addresses, only names).

May I filter recipients in Quickmail?

A feature that may be useful for large classes is the ability to filter recipients by role (e.g., Student, TA), type of section (Lecture, Lab or Discussion), or Groups if groups are already set up in the OnCourse settings). You may also send emails to all participants or individual participants in the course.

How may I create a signature?

You may automatically include a signature in email messages. Note: Signatures do not affect From or Reply-to fields and appear only in the body of the message.

  1. To set up a signature to appear at the bottom of your sent messages, go to the Quickmail block. Click Signatures. The Signatures screen will open.
  2. Enter a Title for the signature. The title will show in the dropdown where you choose a signature in the screen where you compose a message.
  3. In the Signature box, enter the text you wish to appear as your signature at the bottom of email messages.
  4. To make this your default signature, check Default.
  5. Click Save Changes to save the signature.  You will stay on the Signature screen. No confirmation message will be displayed, but new signatures should be added to the drop-down menu at left.
  6. You may create additional signatures, edit an existing signature or return to your course page.

How may I configure Quickmail for student use and change default filters?

To allow students to use Quickmail and control which roles to filter:

  1. On the Quickmail block, click Configuration.
  2. For Allow students to use Quickmail, select Yes or No. (No, is the default setting.)
  3. To add or remove the roles to filter by, command-click (Mac) or control-click (Windows) roles. (Highlighted roles are included as filtering options on the Quickmail screen).
  4. Note: Configuring Quickmail affects only the course that you are working in at the moment.


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