Service Description

Exam Scoring and report generation is provided by the ITS - Enterprise Data Services staff in Maytum Hall.  Scoring is done using a Scantron Insight4 Optical Mark Reader (OMR) and Classic Remark Software.

Service Level Agreement

For individuals who pre-schedule the grading of exams, you can expect your exams to be graded and reports generated within 24 hours of their delivery to ITS.

Supported Scantron Forms

Answer Key

The Answer Key is an answer sheet that contains the correct answers to the questions for the specific test.  You must use the same scantron form to create your Answer Key as you used to administer test.

Student Responses 

Report Options 

Standard Report Options

When Requested Report Options

Report Delivery

Reports will be printed and returned with the exam they were created from unless it is otherwise specified that they should be delivered electronically (except for Raw Score Scan results).

How to Submit Tests to be Scanned

  1. Submit a Tracker Service Request by emailing or by logging into and choose the Scantron (Test Scoring) request type 
    1. Provide the Course Subject and Number in the Summary field (Subject of Email)
    2. Indicate when you will need the results in the Due Date field ( Include in message body of email)
    3. Use the Description field to indicate when you intend to drop off the exams and any special handling instructions/report (Include in the message body of email)
  2. Package up the Answer Key and Student Responses in a folder or envelope identified by the Course Subject, Number, and Instructor
  3. Deliver the packaged test to 119 Maytum Hall during normal business hours, utilizing the red drop-off mail organizer. 

Once your test has been scored your ticket will be updated indicating that the request has been fulfilled and that you can retrieve your packaged test and reports from the alphabetized metal shelving unit. Typical turn around time is 24 hours from delivery.  

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